Where can I find the invoice/bill?

You will receive an official PDF invoice per email within a few business days. Order details will be sent by email as soon as the order has been processed. To see the order details online, please follow the following steps:

  1. Go to shop.researchsoftware.com (or click 'Shop' at www.researchsoftware.com).
  2. Click 'Login' (header, right top). You  will be redirected to our identity provider id.esdnow.com.
  3. When you have logged in, you will be sent back to the 'My Account' shop environment (click on 'My Account' if you are on another page in the shop).
  4. Click on the order id to see the order details.
FAQ category