I'm using text boxes in Word and suddenly the numbering of my EndNote citations changed

When using a Text Box in Word, the numbering (sorting) of the EndNote citations suddenly changes before and after the text box section:
The first citation after the text box seems to be number 1. This flow behaviour is by design in MS Word if text boxes are used. Please avoid using text boxes and use tables or frames instead.

If you already have used text boxes in your document, please convert the 'text boxes' into 'frames':

  1. Make a backup of your document and library. 
  2. Open the document and search for the text box containing an EndNote citation and right-click on the text box and choose 'Format Autoshape/Picture'.
  3. Select the 'Text Box' tab and click the 'Convert to Frame' button, then click OK to confirm the conversion.
  4. Save the document and re-open it again to make sure the changes have been made.

If the above method doesn't solve the problem, please follow the steps below:

  1. Make a backup of your document and library. 
  2. Open the document and use the 'Save As' option in the 'File' menu.
  3. Save the document as 'Word 97-2003 Document' for Windows and 'Word 97-2004 Document' for Mac.
  4. Search for the text box containing an EndNote citation and right-click on the text box and choose 'Format Autoshape/Picture'.
  5. Select the 'Text Box' tab and click the 'Convert to Frame' button, then click OK to confirm the conversion.
  6. Save the document and re-open it again to make sure the changes have been made.

Word 2016 for Mac: this version of Word does not have the ability to convert text boxes to frames. You can use a different version of Word to make these changes or you can delete the text box by using the 'Frame' command. To do this, please use the following method:

  1. Click the 'Word' menu and select 'Preferences'.
  2. Click on 'View' and check the option 'Show developer tab' to enable this function.
  3. Close the 'Preferences' window and click on the 'Developer' tab.
  4. You will see the 'Insert Frame' option to insert a frame, instead of a text box.
FAQ category