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EndNote 21.2 for Windows and Mac released
EndNote 21.1 for Mac released
EndNote 21.1 for Windows released
EndNote 21.0.1 for Windows and Mac released
EndNote 21 is here

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Researchsoftware.com Diamond sponsor of the ANKOSLink 2018 event
Researchsoftware.com Ruby sponsor of the ANKOSLink 2016 event
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Important update EndNote X7.2 released

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New EndNote X9.3.3 Windows and Mac updates and conversion preparation

Ease research in 2019 with EndNote X9

EndNote X9 release announcement

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Kudos

Thank you very much for your quick reply and for the clear description below. This was indeed what the problem was, so now it is working (in both versions)! Thank you very much for your help.
With kind regards,

Danita

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